Chatbots such as ChatGPT, Gemini, Microsoft Copilot, and the newly introduced DeepSeek have transformed our interaction with technology, providing help with nearly every conceivable task—from composing emails and generating content to organizing grocery lists within budget constraints.

However, as these AI-powered tools become part of our everyday lives, concerns regarding data privacy and security are increasingly difficult to overlook. What actually happens to the information you provide to these bots, and what risks might you be unknowingly facing?

These chatbots are constantly active, always listening, and continuously gathering data about you. While some may be more subtle in their approach, it's important to recognize that all are collecting information.

Thus, the pressing question is: How much data are they gathering, and where does it end up?

How Chatbots Collect And Use Your Data

When you engage with AI chatbots, the data you share does not simply disappear. Here's an overview of how these tools manage your information:

Data Collection: Chatbots analyze the text inputs you provide to create appropriate responses. This data may include personal details, sensitive information, or proprietary business content.

Data Storage: Depending on the platform, your interactions may be stored temporarily or for longer durations. For example:

- ChatGPT: OpenAI collects your prompts, device information, location data, and usage statistics. They may also share this information with "vendors and service providers" to enhance their services.

- Microsoft Copilot: Microsoft gathers similar data as OpenAI, in addition to your browsing history and interactions with other applications. This information may be shared with vendors and used to tailor advertisements or train AI models.

- Google Gemini: Gemini records your conversations to "provide, improve, and develop Google products and services and machine learning technologies." A human may review your chats to enhance user experience, and data can be retained for up to three years, even if you delete your activity. Google asserts that this data will not be used for targeted advertising, though privacy policies can change.

- DeepSeek: This platform is more intrusive, collecting your prompts, chat history, location data, device information, and even your typing patterns. This information is utilized to train AI models, enhance user experience, and create targeted advertisements, providing advertisers with insights into your behavior and preferences. Additionally, all this data is stored on servers in the People's Republic of China.

Data Usage: The information collected is frequently used to improve the chatbot's performance, train underlying AI models, and enhance future interactions. However, this practice raises concerns about consent and the possibility of misuse.

Potential Risks To Users

Using AI chatbots carries certain risks. Here's what to be aware of:

• Privacy Concerns: Sensitive information shared with chatbots may be accessible to developers or third parties, potentially leading to data breaches or unauthorized usage. For instance, Microsoft's Copilot has faced criticism for possibly exposing confidential data due to excessive permissions.

• Security Vulnerabilities: Chatbots integrated into larger platforms can be exploited by malicious actors. Research indicates that Microsoft's Copilot could be manipulated to carry out harmful activities such as spear-phishing and data exfiltration.

• Regulatory And Compliance Issues: Utilizing chatbots that process data in non-compliance with regulations like GDPR can result in legal consequences. Some organizations have restricted the use of tools like ChatGPT due to concerns regarding data storage and compliance.

Mitigating The Risks

To safeguard yourself while using AI chatbots:

• Be Cautious With Sensitive Information: Refrain from sharing confidential or personally identifiable information unless you are confident about how it will be managed.

• Review Privacy Policies: Understand each chatbot's data-handling practices. Some platforms, like ChatGPT, provide options to opt out of data retention or sharing.

• Utilize Privacy Controls: Platforms such as Microsoft Purview offer tools to manage and mitigate risks associated with AI usage, enabling organizations to implement protection and governance measures.

• Stay Informed: Keep updated on changes to privacy policies and data-handling practices of the AI tools you utilize.

The Bottom Line

While AI chatbots provide considerable advantages in terms of efficiency and productivity, it is essential to stay alert about the data you share and comprehend how it is utilized. By taking proactive measures to protect your information, you can reap the benefits of these tools while minimizing potential risks.