There’s a looming specter in the business world today, and it’s the escalating cost and complexity of IT maintenance.

A recent survey by Spiceworks found that businesses spend 18% of their total IT budget on maintenance and repair, a statistic that reveals the urgency of efficient IT service models.

So, how does one navigate this complex landscape? In this blog, we will break down the major comparisons between break-fix and managed IT services, thereby equipping you to make an informed decision that best supports your business needs.

What are Break-Fix IT Services?

Simply put, break-fix IT services operate on a ‘reactive’ principle.

When an IT issue arises, you call in professionals to diagnose and fix the problem. It’s like calling a plumber when a pipe bursts: necessary but not particularly proactive or preventative.

Key Features of Break-Fix IT Services

Reactive Approach: action is taken when an issue arises.

Cost Per Incident: With break-fix services, you only pay for the services when you need them.

What are Managed IT Services?

In contrast, managed IT services offer a ‘proactive’ approach.

A Managed Service Provider (MSP) takes responsibility for your IT infrastructure.

Key Features of Managed IT Services

Proactive Approach: MSPs continuously monitor your IT systems.

Fixed Monthly Cost: You pay a fixed monthly fee, allowing easier budgeting.

Break-Fix vs Managed IT Services: Cost Implication

Managed IT services can reduce IT costs by up to 25% over three years.

Efficiency and Reliability

Managed IT services provide constant monitoring, better performance, and less downtime.

Scalability and Future-proofing

Managed IT services scale with your business, whereas break-fix offers limited scalability.

Consider nDataStor for Managed IT Services

With proven expertise, nDataStor provides tailored solutions that grow with your business. Reach out for a free consultation.