Tech & IT Support

Regain control of your day-to-day operations with help from a IT support specialist.

Accelerate IT Issue Resolution with Reliable IT Support

Make downtime and disruptions a thing of the past with reliable IT support designed for small businesses.

Why choose nDataStor for IT support?

      • Rapidly resolve IT issues with a one-hour response time guaranteed by our Service Level Agreements (SLAs).
      • Access all of the technical support you need from one vendor with a complete suite of IT support services.
      • Support your remote workers with 24/7 vendor-agnostic services from a top IT support specialist.
      • Get dependable remote tech support backed by a comprehensive field ticketing system.
      • Resume your workday faster with multiple levels of account management and regular executive touchpoints.

 

Request a Quote for Our IT Support and Services

See What Our Clients Say

“nDataStor is the ultimate security blanket. We know they’re always managing our IT, and fixing issues when they happen (no wonder our Fairfield office has become so much more productive).”

 

Chimsi Abdulrafiu
“Our business is growing quickly, but our tech was always forced to play catch-up. Working with our vCIO put an end to that problem. He helped us develop a new IT strategy that ensured our tech would never fall behind again.”

 

karun gurung
“Falling victim to a data breach is a situation you never want to be in. I’m grateful to nDataStor for their quick response to my problem. They even took extra steps to ensure my data would never fall into the wrong hands again.”

Wilson Johansson
“When my systems went down in the middle of the busy season, nDataStor’s IT support came to the rescue. Their technicians always answer quickly and are true IT superheroes, solving my issue quickly. They truly saved the day for me.”

 

Otto Ellis

See Our Other IT Solutions

Experience the Benefits of Our Computer Support

Your Reliable Source for IT Support in

When your IT support services are handled by multiple providers, you run the risk of inconsistencies, unresolved tickets, cost overruns, and productivity shortfalls.

Partnering with us gives you access to all of the computer tech support you need from one managed IT service provider.

Our services include:

  • Cloud computing support
  • Responsive helpdesk services
  • Data backup and disaster recovery
  • On-site and remote technical support
  • Continuous network monitoring services
  • And more

Ensure your business technology always operates smoothly when you choose nDataStor’s IT computer support of .

Managed IT Support for Your Network

Your network is at the heart of your day-to-day functions. Even the slightest amount of downtime can potentially grind your productivity to a halt.

If your network is constantly subject to outages, or is not meeting your expectations, trust our small business IT support to make the necessary improvements.

Work with a reliable IT support specialist and get access to an experienced support team that can assist you with:

  • Network security services
  • Ongoing network monitoring
  • Wireless networking support
  • Network design and architecture
  • Support from our Network Operations Center (NOC)

Tech Support for Your Cloud Environment

As cloud computing continues to play a significant role in modern business environments, ensuring you have the right IT support for the cloud is essential.

If you rely on cloud services to manage day-to-day functions, our IT support and services can help you maximize its performance with:

  • Disaster recovery
  • Managed data backup
  • Cloud migration support
  • Support for your remote workforce

Realize the full potential of your cloud solutions by relying on our computer tech support.

Get Access to a Responsive IT Helpdesk

IT problems never take a day off, and can appear when you least expect them. If you lack access to the right level of IT support, your entire business could be at risk.

We understand that issue at nDataStor. That’s why our small business IT support includes access to our helpdesk services.

Our helpdesk support team helps you maintain normal operations by resolving issues around the clock with:

  • Help from certified technicians
  • Responsive, professional support
  • A one-hour guaranteed response time
  • Remote and on-site IT support services
  • And more

Return to work faster with unparalleled IT support that covers all of your information technology needs.

Work with a Dependable Technical Team

We’ve earned our status as a premier IT support company by ensuring you are immediately connected to someone who can resolve your issues whenever you contact us.

Every call is answered by an experienced technician instead of a receptionist, which gives you immediate access to our superior IT support services .

If your ticket requires dispatch, our dispatch teams address the issue entirely from the movement they receive to its resolution. This process cuts follow-ups out of the question so your business can get back to work faster.

Our field teams own their tickets, and follow through with them until the problem is solved. Additionally, you won’t be billed until our field technicians arrive at your location.

Reimagine technical support ticket management by trusting a
leading source for outsourced IT support.

Fast-Track IT Issue Resolution with our Reliable IT Support Services

Eliminate slowdowns, outages, and downtime with our tech support.

Why nDataStor is a Leading IT Support Company

< 1 Hour

Guaranteed response time for all IT issues

90+ Years

Of collective experience for unparalleled IT support

 

1,500+

Endpoints managed by our small business IT support

 

IT Support Sacramento

Avoid Productivity Losses with Computer Support

When you work with a single source for IT support , you mitigate issues such as confusion, overspending, and unresolved tickets.

Designed with small businesses like yours in mind, we provide a wide range of IT support services that eliminate the need for multiple providers.

Our IT computer support helps you reclaim your productivity with:

  • Remote workforce support
  • 24/7/365 helpdesk support
  • Support for your cloud services
  • Dependable remote and on-site IT support
  • Calls answered by technicians instead of receptionists
  • Multiple levels of dedicated account and executive support
  • And more

Bring Flexibility to Your IT Support Services

As one of the leading IT support companies , we strive to deliver services that extend beyond basic tech support.

We focus on bringing value to every engagement through unparalleled computer support that not only solves problems, but prevents them from recurring.

That’s why we include a 90-day opt-out clause and a 100% money-back guarantee in every contract.

If our IT support is not meeting your expectations, use the 90-day window to cancel your contract and receive a full refund.

Return to work faster to outpace your competition with proactive assistance from a IT support specialist local businesses trust.

Sacramento IT Support and Services

Frequently Asked Questions About our IT Support and Services

What do your IT support services cover?

At nDataStor, there’s more to our managed IT support services than traditional technical support. Our support team covers all of your business technology needs, including:

  • Cloud support
  • Network support
  • Computer support
  • Business continuity
  • IT helpdesk services
  • And more

Solve your information technology issues faster when you partner with us for IT support .

Who exactly will provide IT support for my business?

Your IT support experience begins with the individual who answers your call.

All calls fielded by nDataStor are answered by actual technicians. This connects you with immediate assistance that eliminates the need for call transfers.

If you’re dealing with complex issues, we’ll dispatch field technicians to your location to deliver IT support and services you need to get back to work without incident.

How much can I expect to pay for tech support?

The costs for our IT support may vary due to several factors, such as:

  • The size of your business
  • The complexity of your IT issues
  • The services you need to resolve them

On average, you can expect to spend a few hundred to a few thousand dollars monthly, depending on your particular IT support needs.

What kinds of guarantees does your IT support offer?

Our outsourced IT support is backed by a one-hour average response time that is guaranteed by our Service Level Agreements (SLAs).

These SLAs include contractually guaranteed service levels that outline the minimum levels of quality and consistency of our IT support services.

Our guarantees also extend to warranty support, and immediate access to experienced technicians whenever you call.

We employ a “one vendor, one invoice” model that enables you to benefit from a full suite of computer support services you need from a single managed IT service provider.