According to a report by Spiceworks, 44% of businesses plan to increase tech spending in 2023, out of which a significant portion is allocated for managed IT services.
| "In an era where digital transformation is not just an option but a necessity, understanding the financial aspects of managed IT services is pivotal for sustainable growth," ~Peter Prieto, President of nDataStor |
Yet, the labyrinthine nature of managed IT services pricing often leaves businesses perplexed, leading to uninformed decisions. In this blog, we will demystify managed IT services pricing, providing you with the tools and knowledge you need to make an informed decision for your business.
The Basics of Managed IT Services Pricing
Managed IT services are essentially outsourced IT solutions that handle various aspects of your business's technology infrastructure. The pricing for these services can include a myriad of components, such as labor costs, software licenses, and hardware expenses.
Actionable Tip: Before diving into any contracts, familiarize yourself with these basic components to better understand the quotes you receive.
How Much Do Managed IT Services Cost?
The cost of managed IT services can range from $100 to $250 per user per month, according to a study by Clutch. Factors like the size of your business, the complexity of your IT needs, and the level of expertise required can all influence this cost.
Actionable Tip: Always ask for a detailed breakdown of costs when considering different providers. This will help you compare apples to apples.
Managed IT Services Rates: What You Get for Your Money
Different providers offer various tiers of service, each with its own set of features and corresponding rates. For instance, a basic tier might include just network monitoring, while a premium tier could offer comprehensive cybersecurity measures.
Actionable Tip: Evaluate the services included in each tier and consider whether they align with your business needs.
Comparing the Different Managed IT Service Tiers:
| Service Tier | Network Monitoring | Cybersecurity | Data Backup | Software Updates | 24/7 Support | Compliance Management | Average Monthly Cost per User |
| Basic | ✔️ | ❌ | ❌ | ❌ | ❌ | ❌ | $100 |
| Intermediate | ✔️ | ✔️ | ✔️ | ❌ | ❌ | ❌ | $175 |
| Advanced | ✔️ | ✔️ | ✔️ | ✔️ | ❌ | ❌ | $225 |
| Premium | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | $250 |
| Custom | Variable | Variable | Variable | Variable | Variable | Variable | Variable |
*This table lists rough estimates only. The figures or tiers provided in no way constitute actual pricing or tiers offered by nDataStor
Managed IT Services Price List: What to Look For
A comprehensive price list should include not just the monthly or annual fees but also any one-time setup costs, additional service charges, and potential penalties for service termination.
Actionable Tip: Request a complete price list from potential providers and scrutinize it for any hidden fees.
The Managed IT Services ROI Calculator: Measuring Value
Return on Investment (ROI) is a critical metric in assessing the value of your managed IT services. According to Forrester, companies that invest in managed IT services can expect an ROI of up to 145%.
Actionable Tip: Utilize a managed IT services ROI calculator to quantify the value you're getting in return for your investment.
Managed IT Pricing: Hidden Costs and Add-Ons
While the upfront costs may seem straightforward, there are often hidden costs like after-hours support or additional licensing fees that can inflate your overall expenditure.
Actionable Tip: Always inquire about any additional costs that might not be included in the initial quote.
Managed IT Services Calculator: Estimating Your Needs
Various online calculators can help you estimate the cost based on your specific needs, such as the number of users, devices, and the types of IT services required.
Actionable Tip: Use a managed IT services calculator to get a ballpark figure of your potential costs before engaging with providers.
Figure Out Your Own Managed IT Costs with nDataStor as Your IT Partner
Understanding the intricacies of managed IT services pricing can be daunting, but you don't have to go it alone. With nDataStor as your IT partner, you can navigate these complexities with confidence.
Don't navigate the complexities of managed IT services pricing alone.
Reach out to nDataStor for a free consultation, and let's diagnose your IT needs together.
