IT Outsourcing
in San Jose
Full-Suite IT Services For Less Than A Full-Time IT Professional
Our IT Outsourcing Firm by the Numbers
10+ IT Experts
On Staff, Ready To Support Your Small Business
15 + Years
Of Information Technology Experience
1500 + Endpoints
Supported By Our Managed IT Services
Why Think of nDataStor When Outsourcing IT Services in San Jose?
Get Outsourced IT Services That Fit Your Business and Your Budget
Are you tired of paying for IT services you don't need? With our packaged and customizable managed IT services options, you can create a support package tailored to your specific needs.
Our flexible approach enables you to choose from a range of managed service package options or create a customized support package with any degree of granular support.
You only pay for the services you need, allowing you to better manage your resources and reduce unnecessary costs.
An IT Outsourcing Company in San Jose California Committed to Improving
Your opinion of our services matter to us a great deal. That's why we offer quarterly IT satisfaction reviews to ensure that our services are meeting your needs.
Our client success team conducts these reviews, which are reported both internally and to you. By doing this, we can proactively identify areas for improvement and implement solutions to ensure your IT infrastructure is running smoothly.
With our quarterly IT and satisfaction reviews, you can be confident that your IT needs are being met and that any issues are being addressed proactively.
Rapid Onboarding for Immediate Results
Time is of the essence when it comes to getting your IT infrastructure up and running. That's why we have a structured client onboarding process that ensures a smooth and speedy transition to our services.
Within days of signing with us, your IT infrastructure will be upgraded with immediate fixes and improvements, so you can start seeing rapid results and benefit from your investment in our services.
With our structured client onboarding process, you can rest assured that you'll receive the best possible IT services from day one.
Satisfaction Assured with a Service Guarantee
When it comes to IT services, you want complete confidence that you're getting the best possible value for your investment. That's why we offer contractually guaranteed service levels that outline the minimum quality and consistency of our services.
With guaranteed warranty support services, immediate phone access to technicians, and the lowest prices, you can be sure that you're receiving the highest quality IT services possible. All this comes with a 100% money-back guarantee if services are not rendered to the contracted details, along with a 90-day opt-out clause if you feel that you're not receiving the intended value from our services.
Common Questions About Our San Jose IT Outsourcing
What is IT outsourcing, and how does it work?
IT outsourcing is when a company hires an external provider to handle certain IT services that would normally be performed in-house. This can include help desk support, network design and management, cybersecurity, and more. The provider is responsible for managing the outsourced services according to agreed-upon terms and service level agreements. Services may be provided on-site or remotely.
What are the benefits of outsourced IT services for businesses?
Outsourced IT services can offer several benefits to businesses including:
- Cost savings
- Access to specialized expertise
- Improved efficiency and productivity
- Better scalability and flexibility
- Increased security and compliance
- And more
By outsourcing IT functions, businesses can focus on their core operations and leave the IT tasks to specialized professionals who can deliver high-quality services with faster response times and better technology.
How do I choose the right IT outsourcing provider for my business?
Choosing the right IT outsourcing firm is essential to the smooth function of your business. To choose the right IT outsourcing provider, businesses should consider factors such as:
- Experience and expertise
- Reputation and references
- Service level agreements (SLAs)
- Pricing and billing models
- Approach to security and compliance
- Scalability and flexibility
- Communication and responsiveness
Businesses should also evaluate the provider's cultural fit and their ability to understand and align with the company's goals and objectives.
What types of outsourced IT services are right for my business, and what should be kept in-house?
The right services to outsource will depend on size. For small business, IT outsourcing makes sense for all services as most small businesses cannot afford IT services otherwise. For medium businesses, it may make sense to hire an IT officer to work in consultation with an IT outsourcing firm. For larger businesses with IT teams, it may make sense to fill the gaps with overnight services and project consulting.
How can I ensure data security and privacy when using outsourced IT services?
To ensure data security and privacy when using outsourced IT services, businesses should ensure that the provider has robust security measures in place, such as encryption, firewalls, and access controls. They should also conduct due diligence on the provider's security and compliance practices, including their data handling and storage policies. Finally, staff should be trained on best practices for handling sensitive data and preventing cyber threats.