What Are Managed IT Services?

What Are Managed IT Services?

If you’re a small business owner or manager, you know that managing your company’s IT can be a challenge all on your own.

In-house IT teams can be expensive and difficult to manage, and with how quickly technology advances nowadays, they aren’t able to keep up with the latest innovations and trends.

If you want to make the most of your IT without breaking the bank, managed IT services are the perfect solution.

In this blog, we’ll provide a comprehensive managed IT services definition, answering questions such as:

  1. What are managed IT services?
  2. What is an IT managed services provider?
  3. What managed services are best suited for your business?

In understanding how managed services work, you’ll be able to make a more qualified decision on if they’re a good fit for your business.

Understanding Managed IT Services Meaning & Importance

What are managed IT services and how do they differ from in-house teams? Managed IT services are a system of IT support and products that you can outsource to managed service providers (MSPs).

They relieve you of the burden of managing your own technology and instead provide you with a range of expertise from qualified IT experts and technicians.

Common managed services include:

  • Monitoring
  • Maintenance
  • Cybersecurity
  • Software installation
  • Technical support
  • Helpdesk support
  • Virtualization
  • And more

What is an IT managed services provider? A managed service provider delivers customized IT services and support to businesses on an ongoing basis.

By relying on MSPs for daily management of technology, your small businesses gain access to IT resources without the expense or hassle of having an in-house team.

Additionally, since these providers specialize in IT solutions, they are often better equipped to provide fast solutions for any technical problems than your internal team.

Are you curious to learn more about the benefits of managed services? Check out these additional resources!



What Managed Services Are Right For You?

According to statistics, more than 60% of organizations are expected to be dependent on MSPs by 2025.

Offering benefits such as increased productivity, cost savings, improved cybersecurity, time optimization, it’s no wonder so many businesses are turning to MSPs to help solve IT problems and manage operations.

Let’s examine what managed services are best suited for your SMB by taking a closer look at the different types of managed IT by definition.

1. Cyber Security Services

Cybersecurity services through an MSP prove to be a valuable asset for businesses of all sizes, especially small to mid-sized ones like yours.

These services can range from threat assessments, network monitoring, risk analysis, 24/7 monitoring, and other dynamic strategies.

All of these offerings work in accordance to ensure your data remains safe and secure.

2. IT Support

Managed service providers (MSPs) provide both remote and localized IT support, allowing you to tailor your managed offerings to best suit your company’s needs.

Remote IT support enables quick response and fast issue resolution, whereas localized support provides personalized on-site assistance for your SMB.

Find out more about the different managed services models and pricing options available!

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3. Infrastructure Management

Infrastructure management through an IT managed service provider (MSP)  is a great way for your business to access the expertise of highly skilled IT professionals on a cost-effective basis.

Infrastructure as a service (IAAS) may include everyday system maintenance, data backup, upgrades, implementations, and disaster recovery services.

This helps ensure that your existing infrastructure is upgraded with minimal disruption and that transition between systems is seamless.

4. IT Helpdesk

In understanding managed IT by definition, you simply cannot overlook the importance of help desk support in maintaining smooth business operations.

Helpdesk support helps ensure that your team members always have access to someone to address and solve IT-related issues in a timely manner. It can be highly advantageous for businesses that don’t already have the expertise or capacity for 24/7/365 support.

Experienced professionals can assess the issues and offer prompt solutions, thus helping to minimize costly downtime.

In choosing an MSP, be sure to ask about guaranteed response times as outlined in their service level agreement (SLA).

5. Cloud Services

In 2020 alone, 61% of businesses migrated their workloads to the cloud. This statistic can be explained by the tremendous benefits offered by cloud computing, including:

  • Ease of back-ups
  • Better cybersecurity
  • Choice of data allowances
  • Enhanced collaboration
  • Flexibility
  • Remote support

Some popular cloud services for cloud managed platforms include back-up and disaster recovery, security protection and compliance audits, storage and collaboration tools such as file sharing platforms for documents and emails, development of custom intranet or extranet portals, online training programs, application hosting, and other service offerings.

Managed IT Services Meaning

Image Credit: Pexels


Managed IT Services Meaning: In Review

After receiving an overall managed IT services definition, you’ve likely already started to piece together how they can fit perfectly into your SMB.

The benefits of outsourcing can be seen in everything from enhancing your business’ productivity to streamlining your everyday information technology operations.

At nDataStor, we’re not only committed to helping you get a comprehensive managed IT services meaning, but also to providing you with state-of-the-art IT management you won’t find with any other competitor.

Book a free consultation to find out more about how managed services work when you partner with us and leverage managed IT services today!


Featured Image Credit: Pexels


nDataStor has been a part of the Solano County community for over a decade. 

We know the Solano, Sacramento, and Santa Clara areas like the back of our hand. From the hills and grape vineyards of Napa to Silicon Valley and the burgers at the Squeeze Inn, this is our home. We're here with a higher calling: to serve our neighbors and friends.